Accessibility Statement

Our Commitment

Tsunagi Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to the highest level possible.

This statement applies to the following websites operated by Tsunagi Limited:

• tsunagi.co.uk (this website)
• AroundManchester.com®
• FreyaSpark.com
• NoFlashStudio.com

Conformance Status

WCAG 2.2 Level AAA

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. We are committed to conforming to WCAG 2.2 Level AAA standards, which represent the highest level of accessibility compliance.

We strive for full conformance with WCAG 2.2 Level AAA. This means meeting the most stringent accessibility criteria to ensure our content is accessible to the widest possible audience, including people with the most significant disabilities.

Accessibility Features

We have implemented the following accessibility features on this website:

• Enhanced Color Contrast: All text meets AAA contrast ratios (7:1 for normal text, 4.5:1 for large text) for maximum readability.
• Keyboard Navigation: All interactive elements are accessible via keyboard, including a "Skip to main content" link. No keyboard traps are present.
• Enhanced Focus Indicators: Clear, highly visible focus indicators (minimum 3px thickness with 3:1 contrast ratio) are provided for all interactive elements.
• High Contrast Mode: A high contrast toggle is available to improve readability for users with visual impairments or those using e-paper devices.
• Text Spacing Controls: Content supports user-adjustable text spacing including line height, paragraph spacing, letter spacing, and word spacing.
• Semantic HTML: Proper heading structure and ARIA landmarks are used throughout for screen reader compatibility.
• Language Identification: All content has appropriate language attributes, including inline language changes for non-English text.
• Text Alternatives: All images include appropriate alt text where meaningful, with decorative images properly marked.
• Resizable Text: Text can be resized up to 200% without loss of content or functionality.
• Link Visibility: Links are underlined and have sufficient colour contrast to be distinguishable without relying solely on color.
• Reduced Motion: Animations respect the user's "prefers-reduced-motion" system setting.
• Context-Sensitive Help: Form fields and interactive elements include clear labels and instructions.
• Error Prevention: Important actions include confirmation steps to prevent errors.

Known Limitations

Despite our best efforts to achieve AAA compliance, there may be some limitations. Below is a description of known accessibility issues:

• Third-party content: Some embedded content from third-party services may not fully meet AAA accessibility standards. We select partners carefully and work with them to improve accessibility.
• PDF documents: Older PDF documents may not be fully accessible. We are working to remediate these and provide alternative accessible formats.

We are actively working to address these limitations and continuously improve accessibility across all our digital content to meet and exceed AAA standards.

Feedback and Contact

We welcome your feedback on the accessibility of our websites. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Contact page: Contact Us

Please include "[ACCESSIBILITY FEEDBACK TSUNAGI]" in your subject line to ensure your message is prioritised.

We aim to respond to accessibility feedback within 5 business days and will work with you to find appropriate solutions.

Technical Specifications

Accessibility of this website relies on the following technologies:

• HTML5
• CSS3
• JavaScript (enhanced progressive enhancement)
• WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used. The site remains functional with JavaScript disabled, though some enhanced features may not be available.

Assessment Approach

Tsunagi Limited assessed the accessibility of this website by the following approaches:

• Self-evaluation against WCAG 2.2 Level AAA criteria
• Automated testing tools (WAVE, axe DevTools, Lighthouse)
• Manual keyboard navigation testing
• Screen reader testing (NVDA, JAWS, VoiceOver)
• Color contrast analysis
• Text spacing and reflow testing
• User testing with assistive technologies

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may escalate your complaint to the Equality and Human Rights Commission (EHRC) in England and Wales.

The Equality Advisory Support Service (EASS) can advise and assist individuals and organisations on matters relating to equality and human rights across England, Scotland and Wales.

Visit the Equality Advisory Support Service (opens in new tab)